Privacy Policy

Overview

Feliz Voice provides an AI phone receptionist for businesses. This policy explains what information we collect, how we use it and the choices you have.

Information we collect

• Account details you give us at checkout, such as your company name, phone number and email address.
• Call information handled for your business, such as caller phone numbers, call audio or transcripts, and call summaries.
• Basic usage data from our website, such as pages visited and device type.

How we use information

• To answer calls and deliver the services you purchased.
• To send you call summaries, receipts and service updates.
• To improve reliability, quality and security of the service.

We do not sell your personal information.

Payments

Payments are processed by Stripe. We never see or store your full card number. Stripe handles card and Apple Pay details under its own privacy policy.

Sharing

We share information only with service providers that help us run Feliz Voice, such as payment, telephony and hosting providers, and when required by law.

Retention and security

We keep information only as long as needed to provide the service or meet legal obligations, and we use industry-standard safeguards to protect it.

Your choices

You can ask to access, correct or delete your information at any time by contacting us through the support channel provided with your plan.